100% Secure Shopping

Customer Privacy Policy
Because your credit card security is of high priority for us, we have taken numerous steps to ensure that your payment information is processed confidentially, accurately and securely.

Medical Online shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.dhs.gov.za/Content/PAIA/paia_manual.htm

Payment Options Accepted
Payment may be made via Visa, Master Card, Diners or American Express credit cards or by bank transfer into the Medical Online bank account, the details of which will be provided on request.

Credit Card Acquiring and Security
Credit card transactions will be acquired for Medical Online by Virtual Card Service (Pty) Ltd who are the approved payment gateway for ABSA Bank of South Africa. ShopDirect uses SSL3 and credit card information is stored per Visa and Mastercard guidelines on the website. Users may go to www.shopdirect.co.za to view their security certificate and security policy.  

Customer Details Separate from Card Details
Customer details will be stored by Medical Online separately from card details which are entered by the client on ShopDirect’s secure site.  For more detail on ShopDirect refer to www.shopdirect.co.za .